Silent Mentor program, a national body donation program for medical education, training and research, was founded in Malaysia on 23rd March 2012 through the Directorship of Professor Dr Chin Kin Fah with the vision to ‘Make a difference to the provision of healthcare with the touch of humanism through the altruistic teachings of our Silent Mentors’. The program has been supported through a charitable trust fund and a private social responsibilities initiative. Through the technology of rapid freezing treatment of our Silent Mentors, we are able to offer a surgical dissection model that is comparable to operating on a live human being, to facilitate realistic surgical training without risk to the patient. Although errors during the procedures are made on the Silent Mentors, it is ultimately our vision that none of these errors will be repeated on future live patients. The Silent Mentor programme is not solely a medical programme, but also a programme underpinned with empathy teaching and thus benefits the participants in learning soft skills in a holistic environment. Through the altruistic donation of their bodies with the support of their family members, silent mentors help students to acquire the skill of empathy, which will help make them more compassionate clinicians. This is a program that holds a value in its most simplistic form: ‘a relationship between a great teacher, the silent mentor, and the students, that uphold great love, respect and gratitude’.
With the vision of providing a liberal arts education to a broader group of learning institutions and Universities through the altruistic teachings of Silent Mentor, a public limited company by guarantee was registered with the Malaysian Government under the name of ‘Academy For Silent Mentor’ (AFSM). The new program is called: i•Silent Mentor Program, which in essence means ‘Altruistic love’.
The transportation networks of AFSM (KL) for the silent mentors upon their passing away are provided for the all the states in West Malaysia, except Kelantan and Terengganu due to logistical reasons. Similarly, AFSM (Kuching) shall cover the transportation within the Southern part of Sarawak. The transporter will help with the issue of the death certificate and forms to the Academy For Silent Mentor.
By visiting and interacting with the family members, students (medial officers, house officers and medical students) learn the life story and the wills of their silent mentor as a person rather that a cold cadaver for practice and look up-on their silent mentor as a role model.
Students use words and descriptions to paint a rich picture of the life and personality of their silent mentor and share their experiences during the home visits.
After the admission of the silent mentor to the AFSM Training Centre, the first of the blessing of life’s final rites, the initiation ceremony with the attendance of family members, volunteers and students blesses and launches the 5 days program with participants getting acquainted at the AFSM Training Centre.
Workshop commences; silent mentors gracefully facilitate medical training. The participants gain not only medical knowledge but are also imbued with a new perspective on the philosophy of life.
A part of the blessing of life’s final rite: at the end of the professional training, the students carefully examine their silent mentors again to make sure all the wounds are appropriately closed, dress their silent mentor properly in dignity, and with their deepest gratitude place their silent mentor in a gracefully designed coffin.
As part of the blessing of life’s final rite that prepares the silent mentor for cremation, family members, students and volunteers escort the silent mentors for cremation at Xiao EN Nilai Memorial Garden – a ceremony that signifies that the silent mentor has walked through the last stretch of the journey of their lives.
The students express their gratitude to the silent mentors by placing the silent mentor’s name on the monument at the Xiao EN Nilai Memorial Garden. This reinforces the students to develop a life-long philosophy of gratitude, respect and love.
Value of Being a Silent Teacher, a Silent Mentor’s perspective
‘Among the many values, perhaps the most prominent is the act of selfless sacrifice for the good of mankind. Silent mentors, being great teachers, donate their bodies self-willingly without any conditions across the boundaries of race, colour and religions. They are eternal teachers without border.’
Value of being the student of a Silent Mentor
a) Value of Anatomical dissection
The cultural changes, scientific progress and new directions in medical education have modified the role of dissection in teaching anatomy in today’s medical schools. The benefits of dissection include the gaining of practical skills such as appreciation of the human body, firsthand understanding of anatomical variability, learning teamwork and peer interaction, as well as ultimately gaining a first-hand appreciation of human life through a first-hand understanding of death and dying (Granger, 2004)
However, the students in silent mentor program learn a different form of dissection, a dissection that not only fosters their knowledge of applied human anatomy but the learning of humanism in clinical skills through the altruism of their silent mentors. The learning of their silent mentor’s life history and disease pathology together with their dissection enhances the holistic education.
b) Value of cadaveric dissection in basic and advanced surgical training
Although laparoscopic surgery has been practiced worldwide for the last 20 years and has found many applications in the field of General Surgery, there are limited opportunities for a structured program to teach and train laparoscopic skills across continents. The lack of training procedures needs to be overcome by structured training programs (dry lab, animal lab), and the gained experience needs to be transferred into daily clinical practice. Therefore, an exposure to a Structured Training Program at an early stage of the career is essential in minimal access surgery.
The availability of cadaver dissection environment provides two significant advantages over conventional teaching situations. Firstly, training can be standardized, controlled and taught with appropriate instruction, supervision and advice. Secondly, the training can be repeated until a defined performance criterion is met. There are, however, other advantages:
1. Opportunities to objectively measure performance and training
2. Validity of training methods is better evaluated.
3. Safety – no risk to patients.
4. Cost – may be cheaper in the long run.
The value of this skills laboratory setting is not only that it removes such learning experiences from the operating room, but it also provides an opportunity to base training on a level of proficiency reached rather than a fixed number of repetitions. Furthermore, in an appropriately structured skills laboratory environment, assessment can occur and individuals can be reliably credentialed for the performance of certain activities, which may have relevance in the operating environment.
Values to the family members
Through the teaching of the selfless act of body donation and the life events around the silent mentor, the family members will gain the respect, gratitude and love from the students, which may help to achieve a final closure of the bereavement. The family members may later participate as volunteers of the silent mentor program.
i~Silent Mentor Program plays a key role in the Medical Education. It is formulated as a Selective Soft Skill Program where the medical students can acquire the skills in the field of Medical Humanities and Bioethics.
Using the Silent Mentors as the conduit, the students in medicine and other healthcare professions will learn about the six Prominent Pinnacles of medical humanities as below:
Prominent Pinnacle 1: Death Education, dying and Bereavement care
Prominent Pinnacle 2: Empathy and respect
Prominent Pinnacle 3: Culture, spirituality and healing
Prominent Pinnacle 4: Communication and conflict management
Prominent Pinnacle 5: Bioethics
Prominent Pinnacle 6: Volunteerism
Using the altruism of our silent mentors, the students can learn the essential skills in performing medical procedures, some of which could be lifesaving emergency procedures, with upmost devotion and concentration. At the end of the Silent Mentor Program, the students will achieve the learning outcomes of the Six Prominent Pinnacles of Medical Humanities and Practical Surgical Skills.
In order to achieve maximal benefits, the students will attend respective preprogram workshops to acquire certain standard of soft skills before attending the Silent Mentor Program.
Medical humanities value to other Professions
In addition, students from other faculties such as Business management, Mass Communication, or Hospitality and Creative Arts, may attend the above silent mentor workshops to enhance their soft skills set for a holistic approach towards learning of life skills with emotional well-being. The students may get involved in the following associated activities of the AFSM:
Prominent Pinnacle1
Death Education, dying and Bereavement care
Title of Workshop | In Pursuit of Balance: Death Education and Bereavement care |
Key Teachers | Psychiatrist; Psychologist; Counsellor |
Theme | Death Education, dying and Bereavement |
Description of workshop | During the Silent Mentor Program, students will be introduced to the concept of death and its relevance to health care professional. They will also learn the basic skills of providing bereavement care to the families. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities |
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Assessment | Worksheet: A personal journey on death with the silent mentor |
Title of Workshop | In Pursuit of Balance: Care of the dying |
Key Teachers | Palliative care physician; Counsellor |
Theme | Death Education, dying and Bereavement |
Description of workshop | During the Silent Mentor Program, students will be introduced to the silent mentor who is dying or during their palliative care pathway. They will also learn the basic skills of providing emotional support to the silent mentor and families. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities |
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Assessment | Scoring system of performance based on video recording |
Prominent Pinnacle 2
Empathy and respect
Title of Workshop | In Pursuit of Balance: Empathy |
Key Teachers | Psychiatrist; Psychologist; Counsellor |
Theme | Empathy and respect |
Description of workshop | During the Silent Mentor Program, students will be visiting the families of the silent mentor. Thereafter, the students require to prepare a presentation and performance based on the life stories of the silent mentors. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities | Presentation of the silent mentor’s life stories to the family members of silent mentor in a small group discussion followed by having a dinner together. |
Assessment |
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Prominent Pinnacle 3
Culture, spirituality and healing
Title of Workshop | In Pursuit of Balance: Mindfulness, Contemplative Science and wellbeing in Surgical Practice |
Key Teachers | Meditation and Yoga Masters; Psychiatrist; Psychologist; Counsellor |
Theme | Culture, Spirituality and Healing (Stress Management) |
Description of workshop | During the Silent Mentor Program, students will be introduced to mindfulness and its relevance to health care professional. They will also learn the basic skills of mindful practice in performing surgical procedures. They will develop a habit to practice the skills of mindfulness to adapt to the busy curriculum in medical school and improve the sense of joy and satisfaction in learning. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities | Discussion and reflection on effects of stress for medical students, doctors and healthcare professions.
Practice the following:
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Assessment | Video recording for assessment of Mindfulness on performing tasks Worksheet: how to integrate mindfulness practice in medical school life |
Title of Workshop | In Pursuit of Balance: Interfaith |
Key Teachers | Psychiatrist; Psychologist; Counsellor |
Theme | Culture, Spirituality and Healing |
Description of workshop | During the Silent Mentor Program, students will be introduced to various religious practices for end of life and its relevance to health care professional. They will also learn the basic skills of tolerance and mutual respect. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities | Discussion and reflection on practice of religious ritual for end of life care for the silent mentors and their families. |
Assessment | Worksheet: A personal journey on the insight of the various religious practices for the silent mentor as a means of respect to the silent mentors |
Prominent Pinnacle 4
Communication and conflict management
Title of Workshop | In Pursuit of Balance: Communication and inter-professionalism |
Key Teachers | Psychiatrist; Psychologist; Counsellor |
Theme | Communication and conflict management |
Description of workshop | During the Silent Mentor Program, students will be working with students from other Universities and other disciplines |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities |
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Assessment |
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Prominent Pinnacle 5
Bioethics
Title of Workshop | In Pursuit of Balance: Bioethics |
Key Teachers | UNESCO |
Theme | Bioethics |
Description of workshop | During the Silent Mentor Program, students will be studying the issues of bioethics for the Silent Mentor Program. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities |
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Assessment | Worksheet: A personal journey on death with the silent mentor |
Prominent Pinnacle 6
Volunteerism
Title of Workshop | In Pursuit of Balance: Volunteerism |
Key Teachers | Volunteers |
Theme | Volunteerism |
Description of workshop | During the Silent Mentor Program, students will be introduced to the concept of volunteerism and its relevance to health care professional. |
Learning outcomes | By the end of this workshop, students will be able to:
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Learning activities |
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Assessment | Attendance and sketch show based on a scoring system |
Bioethics of the body donation:
The UNESCO Bioethics Chair (Haifa University) appoints the establishment of UNESCO Bioethics Unit at AFSM and endorsement of i-silent mentor program within their network of Units. Any issues related to the Ethics of the program will be submitted to the Independent Ethicist and Humanitarian Board in AFSM for approval. This mechanism of safety is to protect the interest of the body donors and public at large.
Living mentors
Selected individuals with personal or family experience being a patient may be trained to be a Living Mentor by the Committee of Academicians. The Living Mentor will interact with the students so that the students may achieve an understanding and empathy from the patient perspective. The living mentors may also become the professional patients for the professional examinations.